What Do I Need To Do To Get a Charger Installed?
How long will my installation take?
For a simple home installation, the average time for the job would be around two hours. If it appears we cannot complete the installation because of supply related problems, or any other extra work we may not have accounted for, then we will reschedule the installation for a time that suits you.
Need to rearrange?
It happens. We get that life sometimes happens, and you sometimes need to reschedule. If this is the case, give us a call and we’ll happily rearrange a time that’s more convenient for you.
Extra works cost?
- If your installation doesn’t quite meet the criteria for a standard installation, then we can usually carry out the installation, but this may incur an additional cost.
- If it comes to light that your installation may not quite be what we’d describe as a standard one, we’ll visit your property for a pre-survey to give the site a once over. We’ll then send you a no-obligation quote for the additional works. If the work is minor, and the engineer can fit you into his day, we may be able to take payment and complete the job there and then.
- If the amount of additional work is fairly significant, we’ll come back to you with a quote, if you chose to accept this, we’ll then rearrange the installation.
- If afterthought, you decide not to go ahead with the installation, we’ll provide a full refund for any payment that you’ve already made.
How to prepare for your install?
Try to make sure the area surrounding the distribution board is clear, including the cable run route.
What is the installation process?
- The engineer will confirm their expected time of arrival for your appointment
- The engineer will then choose the best position for your charging point based on your power supply and how the car is parked
- The engineer will then position the charger and proceed to drill. They will then clip the cable to the wall. The power will be briefly turned off whilst installing the RCBO and will then be connected to the mains supply. Final safety tests will then be conducted.
What comes standard with your install?
- The fitting of a charger onto a suitable structure
- Up to 10 metres of black cable which will be clipped to the wall between the distribution board and the charge point
- Routing the cable through a drilled hole in the wall where needed
- The engineer will fit and test all electrics, also ensuring it is appropriately protected
- Our engineers are not able to work in environments they deem as unsafe
- Our engineers are not able to work in extreme weather. If it is not safe to proceed, our engineer will do as much as they can, and arrange to return at a later date
When charging, the electric vehicle charging lead must stay on your property and not create a trip hazard for yourself or anybody else.